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Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.

This online marketplace has revised its size classifications for women's and children's clothes but did not contact all users about the change.

Digital Channels Response

Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category versus the original listing because of the remapping.

The platform stated the updated approach better aligns with similar services.

It has advised users to check their listings and adjust the sizing manually when needed, which has left users frustrated.

Sizing System Modifications

Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum such as S/UK 8-10.

For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.

Member Accounts

A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.

Necessary Adjustments

Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.

Service Background

The service features exceeding 100 million shoppers, with 18 million British users.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This is not the initial instance when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods following member complaints.